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SAP : nouvelle version de sa solution CRM
Liens sponsorisés
Actualités
Voici une compilation des sources d'information sur ce sujet :
Annoncée lors du cinquième SAP Influencer Summit de Boston les 4 et 5 décembre, la nouvelle version de la solution CRM (Customer Relationship Management) du groupe allemand est disponible à compter de ce mois-ci.
CRM Customer Relationship Management signifie en français gestion de la relation clientèle
Toutes les entreprises sont concernées par LE CRM. En effet, le client est la source de revenu pour une entreprise quelle que soit sa taille.
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Ericsson is a world leading provider of telecommunications equipment and related services to mobile and fixed network operators globally. Present in 140 countries, we are one of the few companies worldwide that can offer end-to-end solutions for all major mobile communications standards.
Ericsson Hub Senegal hosts the group’s activities across 16 countries located in Western and Central Africa, managing and developing business opportunities.
You are responsible for supporting the Core 3 with marketing activities leading to sales, by creating and promoting competitive customer solutions through a consultative approach involving several solution areas, services and 3rd party products, etc. for one or several accounts. This drives Ericsson’s vision towards the customer thereby influencing the customer’s technical strategy.
In this context, you are in charge of:
- Analyzing the customer’s business requirements and processes;
- Proposing solution scenarios to fulfill customer needs and requirements;
- Performing dimensioning analysis based on customer requirements, with assistance from Network Consulting / Design departments / Solution Management and Systems Integration;
- Estimating costs for customer adaptations (customizations) with assistance from Product Owners or System Integration departments;
- Collecting and documenting customer requirements;
- Preparing and writing solution descriptions with assistance from Solution Management;
- Participating in meetings with customer...
Ericsson is a world leading provider of telecommunications equipment and related services to mobile and fixed network operators globally. Present in 140 countries, we are one of the few companies worldwide that can offer end-to-end solutions for all major mobile communications standards.
Ericsson Hub Senegal hosts the group’s activities across 16 countries located in Western and Central Africa, managing and developing business opportunities.
You are responsible for supporting the Core 3 with marketing activities leading to sales, by creating and promoting competitive customer solutions through a consultative approach involving several solution areas, services and 3rd party products, etc. for one or several accounts. This drives Ericsson’s vision towards the customer thereby influencing the customer’s technical strategy.
In this context, you are in charge of:
- Analyzing the customer’s business requirements and processes;
- Proposing solution scenarios to fulfill customer needs and requirements;
- Performing dimensioning analysis based on customer requirements, with assistance from Network Consulting / Design departments / Solution Management and Systems Integration;
- Estimating costs for customer adaptations (customizations) with assistance from Product Owners or System Integration departments;
- Collecting and documenting customer requirements;
- Preparing and writing solution descriptions with assistance from Solution Management;
- Participating in meetings with custome...
Ericsson is a world leading provider of telecommunications equipment and related services to mobile and fixed network operators globally. Present in 140 countries, we are one of the few companies worldwide that can offer end-to-end solutions for all major mobile communications standards.
Ericsson Hub Senegal hosts the group’s activities across 16 countries located in Western and Central Africa, managing and developing business opportunities. Such a growth has led to an immediate and urgent requirement for the business to recruit the best, most talented and most dynamic individuals.
We are currently looking for a Customer Solution Manager. This position is located in Dakar.
You are responsible for supporting the Core 3 with marketing activities leading to sales, by creating and promoting competitive customer solutions through a consultative approach involving several solution areas, services and 3rd party products, etc. for one or several accounts. This drives Ericsson’s vision towards the customer thereby influencing the customer’s technical strategy.
In this context, you are in charge of:
- Analyzing the customer’s business requirements and processes;
- Proposing solution scenarios to fulfill customer needs and requirements;
- Performing dimensioning analysis based on customer requirements, with assistance from Network Consulting / Design departments / Solution Management and Systems Integration;
- Estimating costs for customer adaptations (customizations) with assistance...
Ericsson is a world leading provider of telecommunications equipment and related services to mobile and fixed network operators globally. Present in 140 countries, we are one of the few companies worldwide that can offer end-to-end solutions for all major mobile communications standards.
Ericsson Hub Senegal hosts the group’s activities across 16 countries located in Western and Central Africa, managing and developing business opportunities. Such a growth has led to an immediate and urgent requirement for the business to recruit the best, most talented and most dynamic individuals.
We are currently looking for a Customer Solution Manager. This position is located in Dakar.
You are responsible for supporting the Core 3 with marketing activities leading to sales, by creating and promoting competitive customer solutions through a consultative approach involving several solution areas, services and 3rd party products, etc. for one or several accounts. This drives Ericsson’s vision towards the customer thereby influencing the customer’s technical strategy.
In this context, you are in charge of:
¬Analyzing the customer’s business requirements and processes¬;
Proposing solution scenarios to fulfill customer needs and requirements;¬
Performing dimensioning analysis based on customer requirements, with assistance from Network Consulting / Design departments / Solution Management and Systems Integration¬;
Estimating costs for customer adaptations...
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